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QCTO Assessment Quality Partner (AQP) principles and values

The following principles and values have been taken into consideration during the development of these criteria and guidelines for becoming an AQP:The following principles and values have been taken into consideration during the development of these criteria and guidelines for becoming an AQP: External Assessment systems and processes must: be fair, reliable, valid, ethical and transparent; be consistent across time, place, role players and respond to a non-sectoral demand-led model; use methodologies that are fit-for-purpose and reflect a consistent level of higher  cognitive challenge;  avoid tendencies of exclusivity; adhere to the QCTO values which show: i. innovation and excellence ii. em[...]

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TRAINYOUCAN Support and contact detail

Support and contact detail.

  • Please visit our website www.trainyoucan.co.za for full contact details as we anticipate of moving our ETQA office in the next year or two. We provide the following supporting structures to our learners.
    • FORUM: Our online Forum with model answers and discussion www.trainyoucanforum.co.za (login details will be emailed to you on the day of registration.)
    • HELPDESK: Our manned online helpdesk www.trainyoucansupport.co.za that must be used for all queries.
    • TELEPHONE: VOIP, Whatsapp, WeChat, Neotel, Telkom, MTN and Vodacom contact details available on our website www.trainyoucan.co.za.
    • VIDEO: Selected videos available on our video blog www.youcantrain.co.za.
    • EMAIL: All email correspondence should be directed to our helpdesk on info@www.trainyoucan.com for auditing purposes.
    • WALK-IN OFFICE IN DURBAN: By appointed we allow FREE internet, printing and support by our staff.
    • MENTORING SUPPORT: Additional mentoring support by our previous learners.

Types of Student support

Student support: This can be divided into four elements, namely academic support, counselling support, administrative support and technology support:

  1. Academic support may refer to a wide variety of instructional methods, educational services or educational resources provided to students in an effort to help them accelerate their learning progress, catch up with their peers, meet learning standards, or generally succeed in their learning endeavours. Academic support includes but is not limited to face-to-face tutorials, remedial interventions and library services.
  2. Counselling support is about life and counselling support for students in the form of career guidance, study skills and computer skills training and assistance for students facing crisis situations and adjustment issues.
  3. Administrative support is about providing  students with timely, accurate  and accessible  information  to assist with all phases of the learning process.
  4. Technology support  is about  providing  students  with  access  to technology,  the necessary  information relating to computer elements required to support course software, directions for using essential tools like email, chat and discussions for asynchronous and synchronous interaction with lecturers and tutors, and assignment drop boxes.

Technology-enhanced learning:   Structured learning mediated through software applications using digital resources (usually combinations of text, audio and visual/video files) and communication, and accessed through a range of fixed or mobile hardware devices. Such learning provision may be on-line and synchronous (e.g. real- time conferencing), on-line and asynchronous (e.g. text-based discussion forums) or off-line (e.g. interactive or resource-based CD/DVD/flash drive). ICT can support learning in contact, blended and distance programmes.

117865 Assist and Support Learners

117865 Assist and Support Learners

COURSE SUMMARY

COURSE SUMMARY

  • Short name:   Assist and Support Learners
  • Full description: 117865  Assist and support learners to manage their learning experiences
  • Accredited: Yes, ETDP SETA NQF Accredited
  • SETA: Education, Training, Development & Practices Sector Education & Training Authority (ETDP Seta)  www.etdpseta.org.za
  • NQF: 4 
  • Credits: 5
  • Duration: 1 day
  • Re-Assessment fees: None
  • Hidden fees: None
  • Recognition: Based on the National Qualifications Framework that is Nationally Accepted in South Africa
  • Success rate of learner: Our success rate for complete assignments and certified learners currently is estimated at 99%.
  • Short-cuts: We don’t take any short-cuts such as POE building in the class and follow all the guidelines stipulated by SAQA and the SETA.

BOOKINGS: Book online through our booking site www.coursesdirect.co.za here.

SUPPORTING STRUCTURES

Currently we have the following supporting structures in place for our members:

  • Telephone support.
  • Whatsapp –
    • Cell. 0825507946 Tel. 0867227014 English, Tel. 0318115749 English/Zulu.
  • Helpdesk – www.trainyoucansupport.co.za – 7 days a week (integrated email and sms notifications).
  • Members private forum with model answers to all  activities including JOB opportunities.
  • Check-out our reviews: www.trainyoucanreviews.co.za

BOOKINGS: Book online through our booking site www.coursesdirect.co.za here.

COURSE DETAIL

  •  This course is based on the Unit Standards 117865  – click here to read more
  • People credited with this unit standard are able to:
    • Source and maintain information to assist and support learners;
    • Provide assistance and support to learners;
    • Maintain records of assistance and support provided; and
    • Review support services.
  • Purpose of the course:
    • This Unit Standard will be useful to those who provide a basic level of support and assistance to learners about their learning and assessment needs.
  • Each learner will receive a learner guide and workbook during the contact session that will assist them with the building of their POE (Portfolio of Evidence).
  • Learner will receive full instruction from us before the course to assist with the preparation of the course. Where possible additional resources will be provided to learners who are not able to get there resources.
  • Learners are required to apply skills and knowledge obtained on the course in the workplace. As learners apply these skills, they produce evidence, which needs to be compiled into a portfolio of evidence (POE). This POE is submitted to Trainyoucan for assessment. Learners will receive a workbook and portfolio guide, which will guide them through the process. Any additional resources required will be provided by Trainyoucan to the learner, free of charge.

WHO SHOULD ATTEND

  • Training Manager
  • Mentors & Coaches
  • HR Persons
  • Managers who need to assess their staff
  • Persons with no formal experience of the SETA and the NQF
  • Recruitment Staff
  • Learning material developers looking to enhance their programmes
  • Anyone else who can benefit from assessment methodologies
  • New training providers applying for accreditation
  • Employers running learnerships

Also learners who study towards their ODETDP SETA Qualification. Click here for more detail

Youtube

ENROLMENT REQUIREMENTS

  • The credit calculation is based on the assumption that learners are already competent in the learning area in which they will provide training. (Have scope or experience to train in a specific field.)
  • Minimum of 14 days workplace experience in training or facilitation. (part time or full time)
  • Basic communication skills (English = reading and writing skills on a NQF level 4 (Grade 12 or equal))
  • Able to attend the contact session and any of our workshops offered.
  • Access to email and where possible to the internet for research.

Learner preparation for the contact session (Classroom Training)

a) COMPULSORY:

  • Attending the full contact session. (Classroom Session)
  • Copy of ID and CV for registration purposes. (Indicating previous workplace experience)
  • Pen and paper.
  • A4 lever arch file.

b) OPTIONAL: (Not required but for those who want to start with the research)

  • Laptop, I-Apple, I-Pot or I-Orange : Please bring! We will provide FREE WIFI Spot.
  • Internet access to view additional support on our Forum

How do we comply with the Unit Standards and Credits

115753

PROCESS FLOW  for the TRAIN THE TRAINER or FACILITATORS course.

Assessor course hour

ACCREDITATION AND QUESTIONS YOU SHOULD ASK

The criteria for the accreditation of training providers define a number of requirements that include:

  • Administrative procedures and record keeping and policies.
  • Management review
  • Authorization of affiliates
  • Tutor selection, training and performance review
  • Issuance of training certificates
  • Learner Support
  • Delivery, Assessment and Moderation practices

NOTE: There are basically two different types of accreditation:

  1. The training provider or the institute must be accredited by a SETA. “ETQA” (Their offices, policies and procedures. This can be any SETA = does not matter what type of courses they offer.)
  2. Each learning programme or qualification is accredited with the relevant SETA “ETQA” who is responsible for this programme. Also note that the word “accreditation” does not mean they SETA accredited. It must say “NQF Accredited”.

How to confirm that you are not caught in a SCAM!

Before you can start with any course you should ask the following questions:

  • Is the course accredited and with what SETA? (Phone the SETA and ask to speak to the ETQA Manager or check their website for detail.
  • What is the process and duration from start to completion?
  • Are there any additional fees for support to re-submission?
  • Entry Requirements? Do you charge for registration and why?
  • What discount can I get if I do more courses with your institute?
  • What after support and resources to you offer?
  • Can you provide a list of references or reviews of learners who completed these courses before?
  • Is this course even the correct course for what I’m trying to do?